Data Deletion Instructions
How to manage, disconnect, or request deletion of your data.
Blynk, the application managed by Auto-Entrepreneur Talel Rjiba, provides portal controls for selected data and a monitored process for eligible deletion requests. You can delete selected data yourself, remove Blynk access in Meta, or ask us to review and complete an eligible-data deletion.
1. Delete catalogue and business content in the portal
To remove product or service data without cancelling your subscription, sign in to the Blynk portal and delete the relevant catalogue entries. You may also update business preferences and configuration where portal editing is available. These changes are reflected in our managed systems and private database.
2. Remove Meta/Facebook/Instagram access
You may remove Blynk from your Facebook or Instagram business integrations inside your Meta account settings. This is the available provider-side way to withdraw the integration’s access; Blynk does not currently claim a separate per-asset permission-revocation control. Contact us to request review and deletion of eligible stored operational data related to that connection.
3. Request account cancellation and full eligible-data deletion
Email data@blynk.tn with the subject “Account Cancellation” or “Data Deletion Request”. Include your registered email, business name, connected Page or Instagram account name, and whether you want to cancel the subscription, request deletion of eligible data, or both. We will confirm and review the request, apply available account and automation controls, and manually process eligible stored data under the current procedure.
4. What is deleted when eligible
Eligible deletion may include connected page/account identifiers, page tokens, conversation transcripts, handoff/escalation records, AI pause state, business preferences, catalogue entries, custom fields, support ticket content where legally deletable, order/analytics records, and onboarding data that is not required for compliance or accounting.
5. Current automated expiry cleanup
After the configured grace period, the current automated cleanup deactivates affected workspaces and removes certain legacy tokens, leads, and conversation transcripts. It does not yet guarantee automatic deletion of every portfolio credential or every category listed above. Until broader lifecycle controls are complete, request review and eligible deletion through data@blynk.tn.
6. Records that may be retained
Some records may be retained where required for legal, tax, accounting, fraud prevention, dispute resolution, security, audit, or compliance purposes. New recovery bundles are encrypted before publication with separately governed off-host recovery keys and normally become eligible for rotation after fourteen (14) days; cleanup will not reduce the completed inventory below ten recovery points once those points have accumulated. Older raw backups were encrypted into restricted quarantine; data in that quarantine may remain until the applicable legal-hold and secure-retirement decision is completed.
7. Response timeline
We aim to acknowledge deletion requests within seven (7) days and complete eligible deletion within thirty (30) days, unless a longer period is required by law, security review, payment/accounting obligations, or technical backup rotation.
Deletion contact
For deletion requests, contact data@blynk.tn.